RepairTicket is designed to feel simple on the surface — while handling the complex realities of repair business operations behind the scenes.
Michael Echague
Developer | Design Lead
Built around day-to-day repair work
The Complete System
for Repair Shops
RepairTicket Solutions helps repair shops manage tickets, customers,
inventory, POS sales, and invoices — all in one powerful platform built for technicians.
About Us
Built for Repair Shops,
Designed for Technicians
Designed for Technicians
Built from 24+ years of hands-on experience as a mobile phone technician, RepairTicket turns real repair workflows into an organized system for tickets, sales, and customer records.
Field-Tested Workflows
10+
Trusted by repair shops
Services
Complete
Repair Shop Management
Repair Shop Management
Manage repair tickets, customers, inventory, POS sales, and invoices in one practical platform built specifically for repair businesses.
Explore the complete software Ticket Management
System
System
(01)
Create, track, and manage repair tickets with complete customer and device information.
POS
Sales System
Sales System
(02)
Handle repair payments, accessory sales, and service charges easily with a POS built for technicians. Featuring: Ticket Checkout - Process repair ticket payments directly at the POS.
Customer
& Device Management
& Device Management
(03)
Easily manage customer profiles, devices, and complete repair history in one place. Track past repairs, store device details, and keep communication organized for faster service.
Inventory
Management
Management
(04)
Manage spare parts, track stock levels, and monitor inventory movement in real time. With the built-in Spare Parts Manager, you can easily assign parts directly to repair tickets and keep inventory accurate.
RepairTicket Features
Guided Ticket
Creation
DESCRIPTION
Capture the customer, device, issues, parts and assignment details through one guided repair-intake flow.
HIGHLIGHTS
Step-by-step intake, multi-device support and device-type selection.
BUILT FOR
Repair shops handling phones, tablets, laptops and more.
Live Repair
Workflow
DESCRIPTION
Monitor tickets, statuses, technicians, payments and pickup readiness in one operational view.
HIGHLIGHTS
Status KPIs, search, filters and multi-device tickets.
BUILT FOR
Repair teams that need branch-safe operational visibility.
Smart POS &
Customer Snapshot
DESCRIPTION
Process tickets and invoices with inventory search, customer balances and payment actions in one workspace.
HIGHLIGHTS
Ticket lookup, customer history, refunds, estimates and checkout.
BUILT FOR
Repair shops and retail service counters.
Unified Repair
Catalog
DESCRIPTION
Manage device categories, brands, models, mapped parts, issues and repair task types from one tenant-safe catalog.
HIGHLIGHTS
Catalog import/export, mapping and reusable repair presets.
BUILT FOR
Repair shops managing multiple device families and service types.
Workflow
Simple Repair
Workflow
Workflow
Benefits
Why Repair Shops Choose RepairTicket
Efficiency
Speed
Tracking
Profit
Built for Repair Shop Productivity
RepairTicket helps repair businesses manage jobs, customers, inventory, and payments more efficiently — reducing manual work and improving the overall repair workflow.
Streamlined Repair Workflow
From ticket creation to repair completion and payment, RepairTicket organizes the entire repair process into one simple and efficient system.
Data Protection
RepairTicket uses account authentication, role-based permissions and protected web connections to help safeguard business and customer information. Authorized users can access repair records, invoices, customer details and device histories according to their roles.
Smart Ticket Status Tracking
RepairTicket provides a powerful ticket status system that helps repair shops track every job from check-in to completion. Each repair ticket can move through clear workflow stages such as Awaiting Parts, Waiting for Customer, In Repair, Repaired, Paid & Collected, or Canceled.
Features
Everything Your Repair Shop Needs
Repair Ticket Management
Create, manage, and track repair tickets from check-in to completion. Keep device details, technician notes, and repair status organized in one workflow.
POS & Payment Processing
Accept payments for repairs, accessories, and services directly from the POS. Generate invoices, track balances, and manage multiple payment methods.
Customer & Device Records
Store customer profiles and device information with complete repair history. Quickly access previous repairs, notes, and service details anytime.
Inventory & Spare Parts Manager
Track spare parts inventory and assign parts directly to repair tickets. Automatically update stock levels when parts are used in repairs.
Invoices & Billing
Generate professional invoices for repairs, services, and sales. Keep payment records organized with clear billing and transaction history.
Reports & Business Insights
Monitor sales, repair performance, inventory movement, and business growth with clear reports and real-time business insights.
Tools
Powerful tools built for repair businesses
RepairTicket combines ticket management, POS sales, inventory tracking, and customer management into one easy-to-use system.
Subscribe Now
Why It Matters
Built from real
repair work—not just
a software concept
repair work—not just
a software concept
Trustpilot
TrustScore 4.1 · 5 reviews
Real Feedback From
Repair Shops
Repair Shops
QR job orders, intake photos, customer status links, and automatic parts deductions helped this shop keep repairs organized and reduce disputes.
Ronel
5-star review · Apr 27, 2026
Customer, device, repair-status, payment, and repair-history records stay together for a more professional repair workflow.
CAVZ
5-star review · Mar 10, 2026
A practical companion for computer and cellphone repair shops, with easier repair tracking and visibility into daily shop activity.
Darwin cal
5-star review · Mar 10, 2026
An easy-to-use POS that helps a repair business handle daily work more efficiently while keeping its records more secure.
Cornelio Ignacio
5-star review · Mar 10, 2026
A concise recommendation from a mobile-shop user: RepairTicket is a strong fit for mobile phone repair operations.
Michael Echague
5-star review · Mar 10, 2026
Pricing Plans
Simple. Transparent.
Built for repair businesses
Monthly and yearly options
Built for repair businesses
Monthly and yearly options
Monthly Plan
Flexible monthly billing
$10.00
/ month
What’s included
Start with one complete RepairTicket workspace and add branches only when your repair business needs them.
- One branch included
- Additional branches at $5 per month
- Complete ticket, customer, POS and inventory tools
- Recurring PayPal billing
- No free trial and no setup fee
Yearly Plan
Save 30% with annual billing
$84.00
/ year
What’s included
Get the same complete workspace for $84 per year and save 30% compared with twelve monthly payments.
- One branch included
- Additional branches at $42 per year
- Full access to RepairTicket features
- Verified recurring PayPal billing
- 30% annual discount
FAQs
Frequently Asked
Questions
Questions
No. RepairTicket does not offer a free trial. Subscriptions begin only after PayPal sends a verified payment event. You may contact us for product or pre-subscription questions.
Phase 1 uses recurring PayPal billing. Returning to the website after checkout does not activate a workspace. Provisioning begins only after the payment is independently verified.
Yes. You can cancel your subscription at any time. Once canceled, your account will remain active until the end of the current billing cycle.
RepairTicket uses account authentication, protected HTTPS connections and role-based access controls to help safeguard shop data. No online service can guarantee absolute security, so account owners should also use strong passwords and appropriate staff permissions.
Yes. Subscriptions support from 1 to 50 branches. The first branch is included; each additional branch costs $5 monthly or $42 yearly.
RepairTicket is designed for phone repair shops, electronics repair centers, computer repair businesses, and service technicians who need an all-in-one management system to handle tickets, inventory, POS sales, and customer records in one platform.
Contact
Let’s Grow
Your Repair Business
Your Repair Business
E-mail address
support@repairticket.net
Public business location
Taguig City, Philippines
Open a Support Ticket
Sign in or create a billing account to send a question, attach files and track every reply in one secure place.
Open Support Ticket Log in to Billing support@repairticket.net